Gaming is for fun — not a solution to life's problems. Dahaka believes every session should be a conscious choice. This page brings together all the responsible gaming tools, guidance, and safeguards you need.
Keep in mind: Gaming is a form of entertainment — it is not a reliable source of income. Playing more in an attempt to recover losses only makes things worse. Set your limits and stick to them.
Dahaka's Commitment: Responsible gaming is not just a policy for us — it is part of who we are. Every tool on this page is built to provide real help, not empty promises.
Responsible gaming doesn't mean playing less or enjoying yourself less. It means playing with awareness — knowing your limits, and not letting gaming take priority over everything else that matters in your life.
Dahaka's approach to responsible gaming is built on three core principles:
Most people enjoy gaming without any issues. But for a small number, it can become a challenge. Dahaka wants gaming to stay enjoyable for everyone — which is why these measures are in place.
Problem gaming rarely appears overnight — it builds gradually. Pay attention if you notice any of the signs below in yourself or someone close to you.
Seeing one or two of these signs doesn't necessarily mean there's a problem. But if several apply to you and have been going on for a while, consider reaching out for help. There's a simple self-check tool below.
Dahaka provides several tools to help you stay in control of your gaming experience. Using them is not a sign of weakness — it's a sign of self-awareness.
All these tools can be activated at any time from Account Settings or through the support team. Dahaka's support team is available 24/7 — in Bangla.
Setting a deposit limit is the simplest yet most effective responsible gaming tool available. Decide in advance exactly how much BDT you are prepared to spend on gaming each month — making that decision ahead of time removes the temptation to make the wrong call in the heat of the moment.
How deposit limits work:
Important: Reducing your limit takes effect immediately. However, requests to increase a limit are subject to a 72-hour cooling-off period — this is intentional, to prevent impulsive decisions driven by emotion.
To set a deposit limit, go to the "Responsible Gaming" section in your account settings, or let our support team know — it can be activated within minutes.
Sometimes the best decision is to take a short break. Dahaka offers two ways to do exactly that.
Cooling-Off Period: Your account can be temporarily suspended for 24 hours, 7 days, 14 days, or 30 days. During this period, you will not be able to log in or make deposits. Once a cooling-off period is activated, it cannot be cancelled before it expires — that's part of how it works.
Self-Exclusion: For a long-term break — 6 months, 1 year, or permanently. Once self-exclusion is active:
To apply for self-exclusion, email support@dahaka.best or reach out via live chat. Dahaka will activate it within 24 hours and send you a confirmation.
Dahaka strictly prohibits anyone under 18 from using the platform. Age is verified at registration, and NID details are cross-checked during KYC.
If younger family members use your device:
If you suspect a minor in your household is using Dahaka, contact us immediately at support@dahaka.best. Dahaka will investigate promptly and take appropriate action.
Responsible gaming isn't just about preventing problems — it's about building healthy habits. A few simple practices can keep gaming enjoyable at all times.
Gaming addiction is a recognized mental health condition — there is no shame in it. Seeking help is an act of courage.
Dahaka Support: If you feel you're losing control over your gaming, talk to us directly. We won't judge — we're here to help.
Professional help: Consulting a mental health professional is the most effective approach to gaming addiction. In Bangladesh, you can receive free support through the National Mental Health Helpline (Kaan Pete Roi: 01779-554391).
If you think a family member is struggling with a gaming addiction, approach them with empathy rather than confrontation. Encourage them to seek professional help.
Answer the questions below honestly — this is just for you and will not be shared anywhere.
A quick overview of how each tool works and how to activate it.
Set a maximum deposit amount on a daily, weekly, or monthly basis. If the limit is reached, the system will automatically block further deposits.
Account Settings → Responsible Gaming → Deposit Limits. Or let our support team know.
After a set period, an alert will appear on screen showing how long you've been playing and how many transactions have taken place — a prompt to take a break.
Account Settings → Session Timer. Choose from 15, 30, 60, or 90 minutes.
Once you hit a set loss amount for the day or week, betting stops automatically. An effective way to prevent chasing losses.
Account Settings → Loss Limit. Set your amount — takes effect immediately.
Take a break from 24 hours up to 30 days. During this time, you won't be able to log in or make deposits. Cancellation before the period ends is not possible.
Contact the support team or adjust it through your account settings. Takes effect within 1 hour.
Close your account for 6 months, 1 year, or permanently. Your details are retained in the system to prevent new accounts from being opened.
Email us at support@dahaka.best. Takes effect within 24 hours and a confirmation will be sent.
You can opt out of bonus offers and promotional emails at any time. This helps create distance from gaming.
Account Settings → Notifications. Or contact support — takes effect immediately.
Online gaming is growing fast in Bangladesh. Millions of people enjoy platforms like Dahaka for entertainment, and some win along the way. But a small number of those players can find that gaming becomes a problem. Dahaka wants to keep that number as low as possible.
One of the defining traits of gaming addiction is how gradually it develops. At first, everything seems fine — you lose a little and play a bit more to recover, then you raise your limit slightly, then a little more. Before long, breaking out of that "just a little more" cycle becomes genuinely difficult. That's why setting limits from the very beginning is the most effective form of prevention.
This is exactly why Dahaka's deposit limit tool matters. Decide calmly how much of your monthly budget you want to put towards gaming — factoring in your household income, expenses, and savings. Then set that amount in Dahaka. With a limit in place, you stay in control of your decisions even in the heat of the moment.
Many people assume that setting limits means less fun. In fact, it's the opposite — playing within limits means you can enjoy every bet with peace of mind. Gaming with the mindset of "I'm fine if I lose this" is far more enjoyable. Less anxiety means better decisions too.
There's a common misconception about cooling-off periods — many people think they're only for those with an addiction. That's not true. Anyone can use a cooling-off period to step back, clear their head, or simply focus on other areas of life. It's a sign of awareness, not weakness.
Dahaka's support team is specially trained to handle responsible gaming conversations. No judgment, no pressure — just help. If you ever feel things are getting out of control, reach out via live chat or email. We're here for you.
Sign in to your account using your username and password.
Click the profile icon in the top right corner and select "Settings".
In the Settings menu, click on the "Responsible Gaming" option.
Choose whether you want a daily, weekly, or monthly limit, then enter the amount.
Click the "Save" button. It takes effect immediately and a confirmation email will be sent to you.
If you have trouble using the settings, contact us directly via live chat or email — our support team will assist you within 2 minutes.
Think carefully about how long a break you need — 6 months, 1 year, or permanent. Once you decide, reversing it is not easy.
Withdraw any remaining balance before activating self-exclusion. Doing so afterwards can be complicated.
Email support@dahaka.best with the subject line: "Self-Exclusion Request". Please state the duration.
Dahaka will verify that the request is from you by cross-checking your account details.
Your account will be closed within 24 hours and a confirmation email will be sent. Promotional communications will also stop.
Warning: Once self-exclusion is active, it cannot be cancelled before the set period ends. This is intentional — to prevent impulsive decisions from reversing the commitment.
Not just to follow the rules — this is something we genuinely believe in.
Dahaka believes that real trust is built when you can ask someone to stop you. We want our members to enjoy the platform in a healthy, sustainable way for the long term.
Dahaka's system automatically monitors for risky behavior. If an unusual pattern is detected, the support team may reach out to you proactively.
Don't hesitate to speak up. Dahaka's support team is trained to help — no judgement, just support.
Two-stage age verification at registration and KYC to confirm 18+. If a minor is identified, the account is closed immediately.
Every bonus has clearly stated terms — no confusing conditions designed to push you into betting more. Because we want to earn your trust.
Dahaka regularly publishes tips and information on responsible gaming. We believe better knowledge leads to better decisions.
Use responsible gaming tools to keep gaming enjoyable at all times. Dahaka is always here for you.